Once you're back to the normal version of OutlookĬlick on Outlook, then Preferences (top left) Once you do that, you'll get the following prompt: Make sure that is set to be off (if it is enabled you won't be able to add a shared account) Launch Outlook (If you're using the newest version of Outlook you will notice a toggle switch in the top right corner) Request access to the mailbox by submitting a ticket to SOMIT To open a Departmental or Group (shared) mailbox in the Outlook client for Mac:Īpplies To: Outlook for Office 365 for Mac Outlook 2016 for Mac Outlook 2019 for Mac
For access to another faculty or staff mailbox you will need to have that person move through instructions found on the internet to grant access to their mailbox to you. To open a Departmental or Group mailbox in the Outlook client on a Mac machine, use the instructions outlined below. This article assumes you have requested permission to the mailbox and submitted a request to SOMIT to have access provided.
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